Privacy Policy

1. Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked with you ("personal
information"). This includes:

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• Contact Data: Name, billing address, service/property address, email address, and phone number.

• Property & Service Data: Turf type, square footage, property layout, service history, and notes regarding

chemical treatments or property access constraints.

• Financial Data: Payment details, billing history, and credit card or bank information (processed securely

through our integrated third-party platforms).

2. How We Use Your Information

We process your information to fulfill our service agreements and maintain strict operational efficiency,
specifically for:

 

• Generating accurate estimates, service agreements, and optimizing delivery routes.

• Executing professional turf maintenance, pest control, and fertilizer applications safely.

• Processing payments, managing accounts receivable, and coordinating invoicing.

• Sending critical operational updates, such as automated "On-the-Way" SMS notifications, weather delays,

or booking confirmations.

• Maintaining mandatory state regulatory application logs for herbicide and fertilizer treatments.

• SMS Communication Consent Safeguard:

 

We strictly comply with mobile carrier compliance standards. No mobile information or phone number
collected through our opt-in text channels will be shared with, sold to, or rented to third parties or affiliates
for marketing or promotional purposes. All text messaging consent is utilized strictly to communicate
service timelines and operational logistics directly with you.

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3. Sharing and Disclosure of Information

We do not sell, trade, or rent your personal information to third parties. We share information only with trusted
service providers necessary to execute business operations, including:

 

• Field Service Management Systems: We utilize Jobber to manage dispatching, client records, custom

field data, and communication logs.

• Payment Gateways & Accounting: Financial transactions are processed via secure encrypted payment

processors integrated with our QuickBooks tracking architecture.

• Legal Compliance: We may disclose information if legally required to do so by state or federal law,

specifically regarding agricultural or environmental regulatory audit compliance.

4. Data Security & Storage

We employ administrative, technical, and physical security measures to protect your personal data. High-level
financial access, QuickBooks syncing, and master customer records are strictly insulated behind localized
user permission boundaries accessible only by authorized management personnel. However, no electronic
transmission over the internet or data storage technology can be guaranteed 100% secure.

5. Your Rights and Choices

You retain complete control over your personal data. You may:

• Review, update, or request the correction of your property or contact information.

• Opt-out of automated SMS route notifications at any time by replying "STOP" to any mobile message

received.

• Request the deletion of your personal account data, subject to necessary record retention requirements

mandated by state pesticide application laws.

6. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Any updates will be posted directly to this page
with an updated "Effective Date." We encourage you to review this policy periodically to stay informed of how
we protect your information.

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7. Contact Information

For questions or comments regarding this Privacy Policy, please contact us directly at:
Fayetteville Lawn
Email: contact@fayettevillelawn.com
Website: fayettevillelawn.com